FAQ

Christmas Postage Dates

The last day for postage is MONDAY 16TH DECEMBER. Orders will be sent via Royal Mail first class, but please remember I am not responsible for postage times as this Is an extremely busy period. Please order early to avoid disappointment.

Jewellery information

I will always state if the jewellery is Sterling Silver, Silver Plated, Silver Toned or Gold although I cannot be 100% sure they are said materials as I outsource these but I make every effort to ensure I am giving you the correct information. Please bear in mind that the items I sell are costume jewellery. They are not meant for long wear. For more information on how to take care of your jewellery, visit the 'Jewellery Care' Section.

Cleansing Herbs 

Each package comes with a securely wrapped, labelled parchment of Lavender, rose petals and salt.  If you do not wish to receive this, please let me know by making a note on the checkout section and I will make sure you do not receive this in your package.

Posting Times 

Most of the pieces online are put together by myself, which means on occasion the items take a little longer to arrive; especially during busy periods. I will do my absolute best to ensure you receive your package as quickly as possible. 

Custom Orders

If there is something you'd particularly like that you don't see on my website, for example whether it be a combination of pendants that's on a chain but not on a choker, please don't hesitate to request it as I welcome custom orders greatly. You can get in touch by visiting the, 'Contact Me' page.

Feedback

I welcome all kinds of feedback. If you have any questions, queries, qualms or generally just nice words please don't hesitate to get in touch with me and I'll be more than happy to help you within 24 hours. If you have time as well, please follow me on Social Media and tag me in your posts/leave a review on Facebook. Each comment, like, tag is so greatly appreciated for a little business like mine!!